Returns & Exchanges
Alpinestars is committed to your satisfaction and offers a 30-day return window for all unused gear in its original packaging. We strive to make the return process as seamless as our performance apparel to get you back on the track or trail.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original protective packaging with all tags attached, ensuring the product is in new, unworn condition.
Attach the Shipping Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
Drop Off and Refund
Hand over your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing